Contact Us

Have a question about your order, need assistance with your Mendplex Alignment Pillow, or want to know more about our 60-Night Risk-Free Trial? We're here to help!

Get in Touch

• Customer Support Email: mendplex@gmail.com

• Support Hours: Monday – Friday, 9:00 AM – 5:00 PM

• Response Time: We aim to respond to all inquiries within 24 to 48 business hours.

How Can We Help?

Before reaching out, your answer might already be waiting for you:

• Tracking an Order? Please check your shipping confirmation email for your tracking link, or review our Shipping Policy for estimated delivery timelines.

• Returns & 60-Night Trial? If you'd like to initiate a return or exchange under our 60-Night Comfort Promise, drop us an email with your order number.

Tip for Faster Service: When emailing us regarding an existing order, please include your Order Number (e.g., #MP1001) and the full name used at checkout so our team can assist you as quickly as possible.

Send Us a Message

(If you are using the built-in Shopify Contact Form section, place this form right below this text):

• Name: [ Your Name ]

• Email: [ Your Email Address ]

• Order Number: [ Optional - e.g., #1001 ]

• Message: [ How can we help you today? ]